IFIA Feedback Form

To
The Compliance Officer
MSK Compliance Programme
Mitra S.K. Pvt Ltd
74B, AJC Bose Road
Kolkata – 700016
Contact: 91- 033 – 4014 3000 / 4014 3070

Dear Sir/Madam,
I/We would like to forward the complaint as illustrated below for your information and investigation, if any

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Testimonial

Mitra S.K. have added value to our business process by effective inspection, strict quality control and timely response. It is a pleasant experience to work with “Team Mitra S.K.”. We hope the same service level will continue in the future too....

Sirsendu Mukherjee

Chief Operation, FAMD, Tata Steel Limited..

Mitra SK Inspection Gulf LLC has been appointed by us and the services provided by them has been up to the mark and as per our expectations....

Ajay Mathur

Sr. General Manager,, Emirates Trading Agency L.L.C..

Mitra S. K. Private Limited is skilled in analysis and laboratory working. They understand operating requirements. They bring a winning combination of experience and commitment to excellence. During our rigorous selection process, Mitra S. K. showed us their flexibility and significant capabilities in testing and supervision field. They have deep understanding of the testing, strong customer care capabilities and their global delivery footprints....

Amar Singh Gohil

Mines Manager, Hindustan Zinc Limited, a Vedanta Company.

The Inspection services provided by Mitra S. K. Inspection Gulf has been prompt and accurate and has been in the line with our expectations....

Naser Bustami

General Manager, Stevin Rock L.L.C..

We would like to express our high appreciation of the business association our company had with Mitra S. K. as a testing and inspection house for their quality of service, good documentation and reporting during the job ....

R. Jeyakumar

Executive Vice President (Works),, DCW Limited.

We would like to express our high appreciation for PT Mitra S.K. Analisa Testama as a professional and reliable Testing and Inspection house for their quality services rendered which currently differentiates them from their competitors. they we selected by us due to high quality of services, accurate results, fast response, full support to give documentation and reporting of detail condition during the job....

Tulus Situmeang

AVP – Coal Quality & Sales Compliance Head,, PT Indo Tambangraya Megah Tbk (BANPU).

Their job was excellent and showed Mitra S.K. differential from others....

Geraldo Pimenta

Laboratory Head, MMX.

Mount Gibson engaged Mitra S.K. Private Limited (Mitra S.K.) in mid-2013 to observe and inspect the procedures for unloading of iron ore from vessels in Chinese ports, and the sampling of the ore. Mitra S.K. personnel have since that time overseen numerous shipment movements and cargo discharges, and provided reports thereon. We have found the service offered by Mitra S.K. to be very reliable and professional, with reports being timely and informative.....

Konstantin Gertsen

Shipping Administrator, Mount Gibson Iron Limited.

We’ve been pleased with the improvement we have seen in CIQ results, and Mitra S.K’s reports have certainly helped us to resolve any disputes with our customers in a more timely manner….....

Brian Mcdonald

Senior Director – Asia Pacific Iron Ore Sales,, Cliffs Natural Resources Pty Ltd..

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